If you have questions call. 909-393-6121
When placing a t-shirt order, the best starting point is to send us a detailed email or to fill out our Estimate Request Form where you can upload your file. We encourage people to call and ask questions, but having all of the specifics in an email makes it a bit easier on our end to give you accurate pricing info.
Please include the following information so that we can assess the possibilities and price you out accurately:
1) ARTWORK: This is probably the most important step to get the ball rolling. Send us a copy of the design to be printed. Although we will need high-resolution or preferably vector art to print from, for inquiry purposes you can just send a standard sized jpeg for us to check out. We do offer some free design and vectoring service with your t-shirt order, more complex time consuming design work may be subject to charge.
2) APPAREL DETAILS: Quantities, shirt colors, and brand preference are all important factors in establishing pricing. We carry various brands including American Apparel, Hanes, Gildan, Tultex, Bella, Anvil, and AAA. We will also print on any new, unwashed apparel that you want to supply us with, as long as it is cotton, cotton-poly blend or 100% polyester. (no nylon or spandex.)
3) BUDGET: Let us know if you're trying to work within a budget for the particular project. That way we can help to suggest affordable apparel choices, and any modifications to your artwork that will make the job more cost-effective.
4) DEADLINE: Contrary to popular belief, t-shirt printing can take some time, so planning ahead is always the best option. Ordering your blank apparel, pre-press, and production can take a few days. We ask for 5 to 7 business days to turn around each job so that we can schedule all of our clients on a first-come first-serve basis. We realize that things often happen at the last minute, so if you need your order sooner than that, let us know and we'll figure out what's possible.
Once we work out the details of your order, we will send you a price quote. At that point, if you want to move forward with the order a 50% deposit is required to start. We do not print samples, and we do not offer in-house press checks. Since we're a smaller shop, and we're often quite busy, samples and press checks tend to interfere with our production schedule. We rely on our attention to detail during the pre-production phase to ensure that your shirts turn out as planned. After you give us the thumbs-up on the proofs, we'll go to press, and in a few days you'll have a great looking batch of t-shirts.
We do our best to explain each step of the process so that you understand why we need certain information so that you know exactly what you're getting. If something is unclear, feel free to call or email and ask questions.
Maximum print dimensions are 11" x 14" for most orders. We can occasionally stretch that by an inch or so in either direction, depending on the design.
Artwork should be submitted in one of the following formats:
ADOBE ILLUSTRATOR: Vector-based files (.ai, .eps, or .pdf) created in Illustrator are prefered. They are the easiest files for us to work with, and will provide superior results in the printing process. If you'll be submitting an Illustrator file, please convert all fonts to outlines, and if possible, include the font file with your design.
ADOBE PHOTOSHOP: Photoshop files (.psd) must be submitted sized to print, at a resolution of at least 300 dpi.
ARTWORK CHARGES: If your artwork is submitted properly, we will make the necessary adjustments to make it print-ready, free of charge. If anything beyond that needs to be added / created / edited at your request, a small fee may apply.
If you don't have artwork no problem, we can create it for you.